--- title: "Intercom & Video Entry Installation | AlarmCCTV" description: "Multi-tenant and commercial video intercom installation across Manchester and the North West. IP and 2-wire systems, professionally installed." lang: en json-ld: | [ { "@context": "https://schema.org", "@type": "LocalBusiness", "@id": "https://alarmcctv.co.uk/#business", "name": "AlarmCCTV", "image": "https://alarmcctv.co.uk/og-cover.jpg", "url": "https://alarmcctv.co.uk/", "telephone": [ "+447700137868", "+441457321102", "+447984637031" ], "email": "info@alarmcctv.co.uk", "foundingDate": "1985", "founder": { "@id": "https://alarmcctv.co.uk/#lyndon-gray" }, "address": { "@type": "PostalAddress", "streetAddress": "Unit 2, Sheffield Rd", "addressLocality": "Glossop", "postalCode": "SK13 7PU", "addressCountry": "GB" }, "geo": { "@type": "GeoCoordinates", "latitude": 53.443048, "longitude": -1.928448 }, "openingHoursSpecification": [ { "@type": "OpeningHoursSpecification", "dayOfWeek": [ "Monday", "Tuesday", "Wednesday", "Thursday", "Friday", "Saturday", "Sunday" ], "opens": "00:00", "closes": "23:59" } ], "areaServed": [ "Manchester", "Stockport", "Glossop", "Tameside", "High Peak", "Cheshire", "Lancashire", "Salford", "North West England" ], "sameAs": [ "https://www.facebook.com/alarmcctv.co.uk/", "https://www.instagram.com/alarmcctv.co.uk/", "https://x.com/AlarmCCTVuk", "https://www.youtube.com/channel/UCNiaHvLK96OuHpGz4ZKUXCg", "https://www.mybuilder.com/profile/lyndongray" ] }, { "@context": "https://schema.org", "@type": "Person", "@id": "https://alarmcctv.co.uk/#lyndon-gray", "name": "Lyndon Gray", "jobTitle": "Founder & Lead Security Engineer", "worksFor": { "@id": "https://alarmcctv.co.uk/#business" }, "description": "Founded AlarmCCTV in 1985 from a single van and a workshop in Glossop. Forty years on, he still quotes, installs and maintains systems personally across the North West.", "knowsAbout": [ "Intruder alarm installation", "CCTV installation", "Texecom alarm systems", "Hikvision CCTV", "Access control" ] }, { "@context": "https://schema.org", "@type": "Organization", "@id": "https://alarmcctv.co.uk/#organization", "name": "AlarmCCTV", "legalName": "AlarmCCTV", "url": "https://alarmcctv.co.uk/", "logo": "https://alarmcctv.co.uk/favicon.png", "foundingDate": "1985", "founder": { "@id": "https://alarmcctv.co.uk/#lyndon-gray" }, "contactPoint": [ { "@type": "ContactPoint", "telephone": "+447700137868", "contactType": "customer service", "areaServed": "GB", "availableLanguage": "English" }, { "@type": "ContactPoint", "telephone": "+441457321102", "contactType": "customer service", "areaServed": "GB", "availableLanguage": "English" }, { "@type": "ContactPoint", "telephone": "+447984637031", "contactType": "customer service", "areaServed": "GB", "availableLanguage": "English" } ], "sameAs": [ "https://www.facebook.com/alarmcctv.co.uk/", "https://www.instagram.com/alarmcctv.co.uk/", "https://x.com/AlarmCCTVuk", "https://www.youtube.com/channel/UCNiaHvLK96OuHpGz4ZKUXCg", "https://www.mybuilder.com/profile/lyndongray" ] }, { "@context": "https://schema.org", "@type": "WebSite", "@id": "https://alarmcctv.co.uk/#website", "name": "AlarmCCTV", "url": "https://alarmcctv.co.uk/", "publisher": { "@id": "https://alarmcctv.co.uk/#organization" }, "inLanguage": "en-GB" }, { "@context": "https://schema.org", "@type": "Service", "@id": "https://alarmcctv.co.uk/services/intercom-video-entry#service", "name": "Intercom & Video Entry Systems. For Homes, HMOs & Commercial.", "serviceType": "Intercom & Video", "url": "https://alarmcctv.co.uk/services/intercom-video-entry", "provider": { "@id": "https://alarmcctv.co.uk/#business" }, "areaServed": [ "Manchester", "Stockport", "Glossop", "Tameside", "High Peak", "Cheshire", "Lancashire", "Salford", "North West England" ], "description": "Multi-tenant and commercial video intercom installation across Manchester and the North West. IP and 2-wire systems, professionally installed." }, { "@context": "https://schema.org", "@type": "FAQPage", "mainEntity": [ { "@type": "Question", "name": "Can you install a video intercom in an older building without rewiring?", "acceptedAnswer": { "@type": "Answer", "text": "Yes — 2-wire Comelit Simplebus systems reuse existing intercom pairs in most older HMOs and apartment blocks." } }, { "@type": "Question", "name": "Will the intercom call my mobile phone?", "acceptedAnswer": { "@type": "Answer", "text": "IP intercoms (Comelit Ultra, 2N, Akuvox) push the door call to residents' or staff smartphones as well as the internal monitor." } }, { "@type": "Question", "name": "Can it integrate with my key-fob access control?", "acceptedAnswer": { "@type": "Answer", "text": "Yes — entry panels with built-in keypad or Paxton prox reader unify intercom, code and fob entry on one panel." } }, { "@type": "Question", "name": "Can letting agents manage tenant changes remotely?", "acceptedAnswer": { "@type": "Answer", "text": "Yes. IP systems have web-based tenant management so agents can add, remove or re-route residents without an engineer visit." } }, { "@type": "Question", "name": "Do you work on gate intercoms for commercial sites?", "acceptedAnswer": { "@type": "Answer", "text": "Yes — vehicle-gate video intercoms with optional ANPR are one of our standard commercial installs." } } ] }, { "@context": "https://schema.org", "@type": "BreadcrumbList", "itemListElement": [ { "@type": "ListItem", "position": 1, "name": "Home", "item": "https://alarmcctv.co.uk/" }, { "@type": "ListItem", "position": 2, "name": "Services", "item": "https://alarmcctv.co.uk/services" }, { "@type": "ListItem", "position": 3, "name": "Intercom & Video", "item": "https://alarmcctv.co.uk/services/intercom-video-entry" } ] } ] --- [info@alarmcctv.co.uk](mailto:info@alarmcctv.co.uk) [+44 7700 137868](tel:+447700137868)[01457 321102](tel:+441457321102)[07984 637031](tel:+447984637031) Mon–Fri 8–18 · Sat 9–16 · 24/7 Emergency [![AlarmCCTV Alarm & CCTV installation across Manchester and the North West](/assets/logo-ByItdswl.png)](/) [Home](/)[About](/about) Services Service Areas [Our Work](/our-work)[Reviews](/reviews)[Specials](/specials)[Contact](/contact) [+44 7700 137868](tel:+447700137868)[Get Free Quote](/contact) [ Limited time deal for full alarm and/or CCTV system fittings: free wireless doorbell with mobile connection and no subscription fees (worth £125 fitted) Limited time deal for full alarm and/or CCTV system fittings: free wireless doorbell with mobile connection and no subscription fees (worth £125 fitted) Limited time deal for full alarm and/or CCTV system fittings: free wireless doorbell with mobile connection and no subscription fees (worth £125 fitted) Limited time deal for full alarm and/or CCTV system fittings: free wireless doorbell with mobile connection and no subscription fees (worth £125 fitted) ](/specials)[ ![Texecom Guardian shield and pin logo](/__l5e/assets-v1/671506d7-a1cf-45dc-b4c7-95dd39c923a8/texecom-guardian-logo.png)New · Texecom Guardian — request a local security guard visit on demand from just £9.50/month (fair usage add-on for SmartCom App customers) — security guard visits from £9.50/mo ](/specials#texecom-guardian) [Services](/services)/ Intercom & Video # Intercom & Video Entry Systems. For Homes, HMOs & Commercial. IP and 2-wire audio and video intercoms for single dwellings, HMOs, apartment blocks and commercial premises — professionally designed, installed and integrated with your access control. [Get My Free Quote](/contact)[Call +44 7700 137868](tel:+447700137868) 5,000+ local installs · 40+ years · Same-week visits Comelit, 2N & Paxton Authorised IP & 2-Wire Systems Multi-Tenant HMO & Apartment Specialists 40+ Years Experience 12-Month Parts & Labour Guarantee Overview ## The complete picture before you commit. Honest, plain-English explanation no jargon, no hard sell. We want you to understand exactly what we're recommending and why. ### What it is A video entry system lets residents or staff see, hear and admit visitors before opening the door. We design and install both traditional 2-wire systems (ideal for retrofits) and modern IP video intercoms that push calls to a smartphone as well as an indoor monitor. Suitable for single dwellings, HMOs, apartment blocks, offices, industrial gates and mixed-use developments. ### Who it's for Landlords and letting agents managing HMOs and apartment blocks, developers commissioning new-build entry systems, homeowners upgrading front-gate or communal-door entry, and commercial premises needing controlled visitor entry with visual verification. ### When you need it During a new build or refurb, when an existing multi-tenant intercom has failed, when a HMO or apartment block needs upgrading to comply with fire escape and access rules, or when a business wants to control visitor entry at reception without a permanent front-of-house presence. ### Why professional install matters Cheap doorbell-style entry systems don't scale to multi-tenant buildings, don't hand over cleanly between residents, and don't integrate with the access control the fire brigade might require. Professional intercom design solves the whole building's entry — cabling planned, monitors sited, apartments individually addressable, and everything linked to your access control and CCTV. What's at stake ## What happens when this gets ignored. ### HMO intercoms that don't work half the time Multi-tenant buildings with unmaintained legacy intercoms create tenant complaints, missed deliveries and — worst case — fire escape issues. ### Apartment call-forward that breaks on tenant turnover Systems where each new tenant needs an engineer visit to reprogram their call button waste money on churn. ### No visual verification at the door Audio-only intercoms let residents buzz strangers in blindly — most opportunistic apartment-block break-ins start exactly this way. ### Front gates that need a physical fob every time Commercial and residential gates without proper intercom + video make deliveries, visitors and contractors a daily friction. Our Process ## A clear, predictable process no guesswork. Four decades of installs has taught us exactly what works. Every customer follows the same well-tested path from first call to long-term aftercare. 1. 1 Step 1 ### Building Survey We walk the entrance points, count units, check existing cabling (2-wire, Cat5/6, coax) and confirm whether IP or traditional 2-wire is the right fit. 2. 2 Step 2 ### System Design & Fixed Quote Recommended manufacturer, monitor spec per unit, entry-panel spec, cabling plan and integration with any existing access control — all quoted fixed-price. 3. 3 Step 3 ### Professional Installation Entry panel mounted, monitors installed in each apartment or reception, cabling routed cleanly, PoE switches added where IP. 4. 4 Step 4 ### Commissioning & Handover Every unit tested, resident names programmed, smartphone apps set up where supported, letting-agent handover pack issued. 5. 5 Step 5 ### Long-Term Aftercare Named engineer for future tenant changes, faults and expansion — no call-centre roulette. Benefits ## What you actually get on day one. ### Video Verification Every resident or receptionist sees the visitor before opening the door — the single biggest anti-tailgating win in shared buildings. ### Smartphone Call Forward IP systems (Comelit, 2N, Akuvox) push the door call to residents' phones wherever they are — no more missed deliveries. ### Tenant-Change Friendly Web-based programming means letting agents can update tenant names and call routing in minutes, not engineer visits. ### Integrated Access Control Entry panels with keypad and prox reader unify intercom, key-fob entry and code entry into one panel. ### Multi-Door & Multi-Site One system can cover front door, rear door, car-park gate and reception — with different permissions per user. ### Retrofit-Friendly 2-Wire For older buildings we specify 2-wire systems (Comelit Simplebus) that reuse existing cabling and avoid expensive rewires. In Depth ## Everything you'd want to know about intercom & video. Plain-English deep dive into the equipment, methods and decisions that go into a properly engineered install. Prefer to discuss in person? Call [+44 7700 137868](tel:+447700137868) Lyndon usually answers personally. ### IP vs 2-wire — which system for which building For new builds and full refurbs we specify IP intercoms (Comelit Ultra, 2N IP Verso, Akuvox R29) on Cat6 with PoE — full HD video, smartphone call-forward, cloud-managed tenant lists. For occupied buildings where rewiring isn't practical, 2-wire systems (Comelit Simplebus 2) reuse existing pairs and deliver reliable colour video without new cabling. ### HMO and apartment-block systems Multi-tenant buildings need audio-visual entry at each communal door, individually addressable per unit, with in-apartment monitors that can also call between apartments (useful in student HMOs). Fire-brigade override, disability-compliant induction loops at entry panels and door-hold-open functions during fire alarm activation are all designed in. ### Commercial reception and gate systems For offices, industrial units and gated commercial sites we integrate video intercom with Paxton or Net2 access control, so a receptionist can grant entry from their desk PC, and after-hours calls forward to a duty phone. Vehicle-gate systems include number-plate-recognition options for supplier and staff automatic entry. ### Integration with access control and CCTV Intercom entry events log into the same Paxton or Net2 audit trail as key-fob entries, and every door-open event can be linked to a CCTV clip from the entry-panel camera. One reporting surface for every door event in the building. ### Letting agent and property management workflow For managed HMOs and blocks we set up web-based tenant management so your letting team can rename buttons, re-route calls to new tenants' phones, and revoke access codes without needing an engineer callout. Every change is logged. FAQ ## Straight answers, no jargon. Question not answered here? Call [+44 7700 137868](tel:+447700137868). Can you install a video intercom in an older building without rewiring?+ Yes — 2-wire Comelit Simplebus systems reuse existing intercom pairs in most older HMOs and apartment blocks. Will the intercom call my mobile phone?+ IP intercoms (Comelit Ultra, 2N, Akuvox) push the door call to residents' or staff smartphones as well as the internal monitor. Can it integrate with my key-fob access control?+ Yes — entry panels with built-in keypad or Paxton prox reader unify intercom, code and fob entry on one panel. Can letting agents manage tenant changes remotely?+ Yes. IP systems have web-based tenant management so agents can add, remove or re-route residents without an engineer visit. Do you work on gate intercoms for commercial sites?+ Yes — vehicle-gate video intercoms with optional ANPR are one of our standard commercial installs. ## Ready to get a clear, no-pressure quote? Free on-site survey. Fixed-price written quote within 24 hours. Same-week installation across the North West. Just one local engineer who's been doing this for 40 years no call centres, no hard sell. Free site survey Fixed-price quote Same-week install [Get My Free Quote](/contact) [Call +44 7700 137868](tel:+447700137868) [← Back to homepage ](/)[View all services ](/services) [Manchester area](/service-areas/manchester) ## Related services [All services](/services) [ ### Access Control Systems Replace lost keys forever. Control who enters your property, when, and from anywhere with professionally installed access control for homes and businesses. Learn more ](/services/access-control)[ ### Video Doorbell & Integrated video doorbell and keyless smart-lock packages — professionally installed, wired to mains where possible, and connected to your alarm and CCTV so the whole front door lives in one app. Learn more ](/services/video-doorbell-smart-lock)[ ### Hikvision CCTV Installation 4K Hikvision camera systems from £395, professionally installed and configured for live mobile viewing with no subscription fees. Crystal-clear footage day and night, designed by a 40-year local CCTV installer. Learn more ](/services/cctv-installation) ![AlarmCCTV family-run alarm and CCTV installer, Glossop](/assets/logo-ByItdswl.png) Family-run alarm and CCTV installer covering the North West for over 40 years. Authorised installer of Texecom and Hikvision equipment. 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